Leidinggevende travel & hospitality

At Camping Europa Silvella, reception interns will receive comprehensive training to develop both technical and interpersonal skills. In the first weeks, they will be welcomed by the front office team, led by our Front Office Manager, Silvia. They will learn essential procedures such as check-in and check-out, guest interaction, and internal communication within the team and across departments.

Students will also be trained to sell tickets for local attractions, provide information about the campsite and the surrounding area, and handle guest complaints professionally. Over time, they will gain experience in managing online reviews and analyzing guest feedback.

Depending on their interests, students may explore additional areas such as basic marketing, cash management, or HR operations, ensuring a tailored and enriching learning experience. Our goal is to provide a dynamic environment where students acquire valuable skills for their future careers.;

  • locatie
    San Felice del Benaco
  • dagen pw
    In overleg
  • periode
    1-5-2025 t/m 31-5-2025
  • publicatie
    24 december 2024

Kickstart Your Career: Front Office Experience in a 5-Star Campsite


Wat ga je leren?

  • Treedt op als aanspreekpunt voor klanten/gasten
  • B1-K1-W1 Ontvangt de klant/gast
  • B1-K1-W2 Informeert en adviseert de klant/gast
  • B1-K1-W3 Verkoopt en/of verhuurt producten en/of diensten
  • B1-K1-W4 Signaleert en behandelt klachten
  • B1-K1-W5 Onderhoudt in- en/of externe contacten
  • B1-K1-W6 Werft klanten/gasten en opdrachten
  • Voert administratieve en financiële processen uit
  • B1-K2-W1 Stelt informatiemateriaal samen
  • B1-K2-W2 Houdt financiële administratie bij en handelt transacties af
  • B1-K2-W3 Houdt de administratie bij
  • B1-K2-W4 Doet voorstellen voor aftersales of aanpassing van de dienstverlening
  • Realiseert commercieel aanbod
  • P4-K1-W1 Promoot producten en diensten
  • P4-K1-W2 Stelt een passend aanbod op met gerelateerde services en producten
  • P4-K1-W3 Maakt een prijsberekening bij het aanbod
  • Geeft leiding
  • P4-K2-W1 Plant en verdeelt de werkzaamheden
  • P4-K2-W2 Instrueert en begeleidt nieuwe collega's, stagiairs en/of vrijwilligers
  • P4-K2-W3 Voert formele gesprekken
  • Voert beheerstaken uit
  • P4-K3-W1 Maakt een operationeel plan
  • P4-K3-W2 Maakt een begrotingsvoorstel
  • P4-K3-W3 Bewaakt financiën

Naar wie zijn wij op zoek?

We are looking for enthusiastic individuals who are eager to learn and make the most of this opportunity. A good command of English is essential, and some basic knowledge of German is a plus. Most importantly, we value students who are willing to challenge themselves and embrace this experience with an open mind and a positive attitude. We expect our interns to enjoy working closely with people, have a natural inclination for teamwork, and be ready to fully immerse themselves in both the professional and personal aspects of their time at our campsite on Lake Garda. Prior experience is not necessary; what matters most to us is a strong desire to grow, a willingness to step out of their comfort zone, and a genuine curiosity to learn and develop. Our ideal student is someone who sees this internship not just as work, but as a life-enriching journey, ready to make meaningful connections and gain valuable skills along the way.

Wat biedt het bedrijf?

At Camping Europa Silvella, we provide students with an opportunity to gain hands-on experience in hospitality. The internship focuses on guest reception, ticket sales, and team interactions, with optional exposure to areas like marketing and online review management. Our work environment is dynamic, supportive, and designed to foster both professional and personal growth. Under the guidance of our experienced Front Office Manager, interns are mentored to develop confidence and key skills while being part of a young, energetic team. Additionally, we offer: Free on-site accommodation. A monthly allowance of €800. Discounts at our restaurants, bar, and market, plus privileged access to partnered local activities. We aim to ensure interns leave with valuable professional skills and an unforgettable experience on Lake Garda that enriches both their careers and personal growth.

Opleiding Leidinggevende travel & hospitality

crebonummer 25647

Vergoeding

  • Anders, namelijk: Reimbursement of internship expenses: 800€; Free accommodation
  • Reiskostenvergoeding

lees verder