At Camping Europa Silvella, reception interns will receive comprehensive training to develop both technical and interpersonal skills. In the first weeks, they will be welcomed by the front office team, led by our Front Office Manager, Silvia. They will learn essential procedures such as check-in and check-out, guest interaction, and internal communication within the team and across departments.
Students will also be trained to sell tickets for local attractions, provide information about the campsite and the surrounding area, and handle guest complaints professionally. Over time, they will gain experience in managing online reviews and analyzing guest feedback.
Depending on their interests, students may explore additional areas such as basic marketing, cash management, or HR operations, ensuring a tailored and enriching learning experience. Our goal is to provide a dynamic environment where students acquire valuable skills for their future careers.;
Kickstart Your Career: Front Office Experience in a 5-Star Campsite
Wat ga je leren?
Verricht facilitaire werkzaamheden
B1-K1-W1 Faciliteert bijeenkomsten
B1-K1-W2 Verwerkt gegevens met informatiesystemen
B1-K1-W3 Voert logistieke werkzaamheden uit
B1-K1-W4 Bevordert de veiligheid
B1-K1-W5 Onderhoudt ruimten en apparatuur
B1-K1-W6 Onderhoudt contact met interne en externe klanten en leveranciers
B1-K1-W7 Signaleert klachten en verbeterpunten en handelt deze af
Voert beheerstaken uit
P2-K1-W1 Maakt een plan voor uitvoering van facilitaire dienstverlening
P2-K1-W2 Voert contractbeheer uit
P2-K1-W3 Beheert financiën
P2-K1-W4 Stemt af met het management
Geeft leiding
P2-K2-W1 Begeleidt en stuurt (lerende) medewerkers aan
P2-K2-W2 Plant en verdeelt de werkzaamheden
P2-K2-W3 Voert gesprekken met medewerkers
Naar wie zijn wij op zoek?
We are looking for enthusiastic individuals who are eager to learn and make the most of this opportunity. A good command of English is essential, and some basic knowledge of German is a plus. Most importantly, we value students who are willing to challenge themselves and embrace this experience with an open mind and a positive attitude.
We expect our interns to enjoy working closely with people, have a natural inclination for teamwork, and be ready to fully immerse themselves in both the professional and personal aspects of their time at our campsite on Lake Garda. Prior experience is not necessary; what matters most to us is a strong desire to grow, a willingness to step out of their comfort zone, and a genuine curiosity to learn and develop.
Our ideal student is someone who sees this internship not just as work, but as a life-enriching journey, ready to make meaningful connections and gain valuable skills along the way.
Wat biedt het bedrijf?
At Camping Europa Silvella, we provide students with an opportunity to gain hands-on experience in hospitality. The internship focuses on guest reception, ticket sales, and team interactions, with optional exposure to areas like marketing and online review management.
Our work environment is dynamic, supportive, and designed to foster both professional and personal growth. Under the guidance of our experienced Front Office Manager, interns are mentored to develop confidence and key skills while being part of a young, energetic team.
Additionally, we offer:
Free on-site accommodation.
A monthly allowance of €800.
Discounts at our restaurants, bar, and market, plus privileged access to partnered local activities.
We aim to ensure interns leave with valuable professional skills and an unforgettable experience on Lake Garda that enriches both their careers and personal growth.
Opleiding Facilitair leidinggevende
crebonummer 25608
Vergoeding
Anders, namelijk: Reimbursement of internship expenses: 800€; Free accommodation